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GOOD TO KNOW

Tips to keep your jewelry in their best form:

• Please be careful with the jewelry and continue to give them the same love as when I made them especially for you. Be extra delicate with the minerals as they are fragile.
• Chemicals like hairspray, perfume, deodorant, body lotion, bleach, fruit juice, tea etc., can speed up the tarnishing process.
• Store your jewelry in a cool, dry place, away from direct sunlight and moisture.
• Storing your jewelry in individual, small bags, the best choice is the bag what you got with the necklace. If you did not get an Intambo bag, store your jewelry in a soft and dry bag.
• Do not store jewelry unprotected in the bathroom or exposed to humidity and moisture.
• Don't let them get wet. Each piece is made of a large amount of hemp string that dries really slowly and their quality can degrade, so make sure to take them off at the beach and during showering.

Please note, that due to the relative inconsistencies of various display monitors, the colors you see on your screen may not be totally accurate reproduction of the actual product. I strive to make the colors as accurate as possible, but screen images are intended as a guide only and should not be regarded as absolutely correct.

ABOUT CUSTOM ORDERS

Unfortunately custom orders are not possible in this year.

SHIPPING

All orders are shipped via Priority Mail from Hungary, Budapest.

Sometimes it can take up to 7-10 business days for your order to ship, depending on order volume.

We ship every Friday or Monday (depends on the number of the packages). If you place an order on Saturday, for example, it will be shipped on the following Friday.

If an order is returned because of an incorrect shipping address, or was determined undeliverable for any reason, the buyer will be responsible for the additional shipping fee.

Refunds will not be issued for any packages shown as delivered by the tracking number.

Each necklace is handled with care and made sure that the packaging is keeping the product safe on its long journey to you.

If the product is broken upon arrival, please contact me immediately with pictures of the defect.

We ship worldwide!

RETURNS/EXCHANGES

I only offer refunds if there is a problem with the construction of an item (if it's broken, etc) within 7 days of delivery date. Exchanges are not possible because of the custom nature of the product. I do not take returns, especially earrings due to hygenic reasons.

REPAIR

Once the item has left my studio, I am not responsible if items are received broken, damaged or lost in mail.

But if an item is damaged in the mail or if it breaks, please send me an email with an image attached to intambojewelry@gmail.com

I will fix the item if I deem it fixable. You will have to pay just the shipping if it happens in the first 2 weeks!

I will not provide a prepaid shipping label. You are responsible for sending me the item back to fix as well as emailing me the tracking number. If an item is unfixable, I will let you know what your options are.

If your adornment damaged after the first 2 weeks, the repair’s price is 10€ plus the shipping costs.

If the necklace/earring/bracelet damaged because your own fault, I fix it with pleasure for the shipping cost+20€.

PAYMENT

with Credit Card via Barion
See more: https://www.intambo.net/barion-online-payment/

OPERATOR

Németh Adrián EV
1012 Budapest, Mátray u. 5-7
Adószám: 69249466-1-51
NYISZ: 52913192

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